Payment failures and duplicate orders

Incident Report for Wolt

Resolved

🌱 Back on our feet

The issue has been resolved and delivery service continues in all countries. Thanks for your continued patience πŸ’™
Posted Jan 03, 2026 - 21:20 EET

Update

🌱 Back on our feet

The issue has been resolved and delivery service continues in all countries. Thanks for your continued patience πŸ’™
Posted Jan 03, 2026 - 21:16 EET

Monitoring

🌱 Back on our feet

We're seeing improvements and have started gradually reopening deliveries globally

Our team will continue monitoring things closely to ensure everything runs smoothly.
We'll share the next update as soon as possible. Thanks for staying with us πŸ’™
Posted Jan 03, 2026 - 21:09 EET

Update

πŸ” We're still looking into it

Our team is continuing to investigate the issue affecting Consumer Apps.

We'll share another update here as soon as possible. Thanks for bearing with us πŸ™
Posted Jan 03, 2026 - 20:59 EET

Update

πŸ” We're still looking into it

Our team is continuing to investigate the issue affecting Consumer Apps.

We'll share another update here as soon as possible. Thanks for bearing with us πŸ™
Posted Jan 03, 2026 - 20:56 EET

Update

πŸ” We're still looking into it

Our team is continuing to investigate the issue affecting Consumer Apps.

We'll share another update here as soon as possible. Thanks for bearing with us πŸ™
Posted Jan 03, 2026 - 20:52 EET

Update

🚧 Temporary Pause on Deliveries

We've temporarily paused deliveries in the following areas due to Payment failures, Duplicate orders:

Woltwide

We'll restart deliveries as soon as things are back to normal. Our next update will be posted as soon as possible. Thanks for your patience and understanding πŸ’™
Posted Jan 03, 2026 - 20:42 EET

Investigating

🚨 Service Alert

Hi there!
We're currently looking into an issue that may be affecting [describe impacted system/service] in:

[Woltwide / Specific Countries]

Users may experience [brief description of impact – e.g., delays in placing orders, trouble connecting with couriers, or difficulty using the partner app].

Our team is on it, and we'll share an update here as soon as possible. Thank you for your patience! πŸ’™
Posted Jan 03, 2026 - 20:34 EET
This incident affected: Consumer Operations (Consumer Apps).