The issue has been resolved and delivery service continues in all countries. Thanks for your continued patience. π
Posted Mar 20, 2026 - 14:33 EET
Monitoring
π₯οΈ Things are looking up
We've applied a fix and the situation seems stable now. Our team is actively keeping an eye on things to make sure everything stays that way. Thanks so much for your patience π
Posted Mar 20, 2026 - 14:26 EET
Update
π¨ We're on it
We have applied a fix. We see Merchant Portal has recovered. We are monitoring the situation in the meantime. System performance is expected to gradually normalize back to normal. Next update in 10 minutes π
Posted Mar 20, 2026 - 14:19 EET
Identified
π§ We've found the issue
We've identified the cause of the problem affecting merchant portal and merchant app and are now working on a fix. We see slight recovery already.
We'll share another update as soon as possible. Thanks for sticking with us π
Posted Mar 20, 2026 - 14:06 EET
Update
π We're still looking into it
Our team is continuing to investigate the issue affecting Merchant Admin & Merchant App.
We'll share another update here as soon as possible. Thanks for bearing with us. π
Posted Mar 20, 2026 - 13:47 EET
Investigating
π We're still looking into it
Our team is continuing to investigate the issue affecting Merchant Admin & Merchant App.
We'll share another update here as soon as possible. Thanks for bearing with us. π
Posted Mar 20, 2026 - 13:32 EET
This incident affected: Merchant Operations (Merchant App, Merchant Admin).