Issue with product visibility

Incident Report for Wolt

Resolved

🌱 Back on our feet

The issue has been resolved and our services continue in all countries. Thanks for your continued patience πŸ’™
Posted Dec 01, 2025 - 20:36 EET

Update

πŸ”¨ We're on it

We're applying a fix for Menu update delays / products not showing up in app or on web and expect things to start returning to normal within the next 10 minutes.

Our team is closely monitoring the situation, and you may notice a gradual improvement in performance. We'll share more information as soon as possible. Thanks for your patience πŸ™
Posted Dec 01, 2025 - 19:52 EET

Update

πŸ”¨ We're on it

We're applying a fix for Menu update delays / products not showing up in app or on web and expect things to start returning to normal within the next 10 minutes.

Our team is closely monitoring the situation, and you may notice a gradual improvement in performance. We'll share more information as soon as possible. Thanks for your patience πŸ™
Posted Dec 01, 2025 - 19:12 EET

Update

πŸ”¨ We're on it

We're applying a fix for Menu update delays / products not showing up in app or on web and expect things to start returning to normal within the next 10 minutes.

Our team is closely monitoring the situation, and you may notice a gradual improvement in performance. We'll share more information as soon as possible. Thanks for your patience πŸ™
Posted Dec 01, 2025 - 18:51 EET

Update

πŸ”¨ We're on it

We're applying a fix for Menu update delays / products not showing up in app or on web and expect things to start returning to normal within the next 30 minutes.

Our team is closely monitoring the situation, and you should notice a gradual improvement in performance. We'll share more information as soon as possible. Thanks for your patience πŸ™
Posted Dec 01, 2025 - 18:24 EET

Update

πŸ”§ We've found the issue

We've identified the cause of the problem affecting Menu update delays / products not showing up in app or on web and are now working on a fix.

We'll share another update as soon as possible. Thanks for sticking with us πŸ’™
Posted Dec 01, 2025 - 17:48 EET

Update

πŸ”§ We've found the issue

We've identified the cause of the problem affecting Menu update delays / products not showing up in app or on web and are now working on a fix.

We'll share another update as soon as possible. Thanks for sticking with us πŸ’™
Posted Dec 01, 2025 - 16:56 EET

Update

πŸ”§ We've found the issue

We've identified the cause of the problem affecting Menu update delays / products not showing up in app or on web and are now working on a fix.

We'll share another update as soon as possible. Thanks for sticking with us πŸ’™
Posted Dec 01, 2025 - 16:21 EET

Update

πŸ”§ We've found the issue

We've identified the cause of the problem affecting Menu update delays / products not showing up in app or on web and are now working on a fix.

We'll share another update as soon as possible. Thanks for sticking with us πŸ’™
Posted Dec 01, 2025 - 15:49 EET

Update

πŸ”§ We've found the issue

We've identified the cause of the problem affecting Menu update delays / products not showing up in app or on web and are now working on a fix.

We'll share another update as soon as possible. Thanks for sticking with us πŸ’™
Posted Dec 01, 2025 - 15:31 EET

Update

πŸ”§ We've found the issue

We've identified the cause of the problem affecting Menu update delays / products not showing up in app or on web and are now working on a fix.

We'll share another update as soon as possible. Thanks for sticking with us πŸ’™
Posted Dec 01, 2025 - 14:57 EET

Identified

πŸ”§ We've found the issue

We've identified the cause of the problem affecting Menu update delays / products not showing up in app or on web and are now working on a fix.

We'll share another update as soon as possible. Thanks for sticking with us πŸ’™
Posted Dec 01, 2025 - 14:36 EET

Update

πŸ” We're still looking into it

Our team is continuing to investigate the issue affecting Consumer Apps, Merchant Integrations, Merchant Admin.

We'll share another update here as soon as possible. Thanks for bearing with us πŸ™
Posted Dec 01, 2025 - 14:13 EET

Update

πŸ” We're still looking into it

Our team is continuing to investigate the issue affecting Consumer Apps, Merchant Integrations, Merchant Admin.

We'll share another update here as soon as possible. Thanks for bearing with us πŸ™
Posted Dec 01, 2025 - 14:00 EET

Update

πŸ” We're still looking into it

Our team is continuing to investigate the issue affecting Consumer Apps, Merchant Integrations, Merchant Admin.

We'll share another update here as soon as possible. Thanks for bearing with us πŸ™
Posted Dec 01, 2025 - 13:50 EET

Update

We are continuing to investigate this issue.
Posted Dec 01, 2025 - 13:46 EET

Investigating

🚨 Service Alert

Hi there!
We're currently looking into an issue that may be affecting Consumer Apps in:

Woltwide 🌍

Users may experience Menu update delays / products not showing up in app or on web.

Our team is on it, and we'll share an update here as soon as possible. Thank you for your patience! πŸ’™
Posted Dec 01, 2025 - 13:38 EET
This incident affected: Consumer Operations (Consumer Apps) and Merchant Operations (Merchant Integrations, Merchant Admin).